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Owned and operated by Concierge Living Co., we're ready to assist with orders, product questions, or smart home guidance.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your smart home product ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your doorstep.
What is your return policy?
We offer 30-Day Returns on eligible items. If your smart door lock, robot vacuum, smart mirror, or smart refrigerator does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Yes, exchanges are available within our return window. If you ordered a smart lock and need a different finish or model, contact our team and we will walk you through the exchange process.
How do I choose the right smart door lock for my home?
Consider your door type, connectivity preferences, and whether you want features like keypad entry, fingerprint recognition, or app-based control. Our team can help you find the ideal fit for your setup.
Are your robot vacuums compatible with voice assistants?
Many of our robot vacuums are designed to work with popular voice assistants and smart home ecosystems. Check each product page for specific compatibility details, or contact us for personalized guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Responses
Our smart home specialists aim to answer every inquiry within one business day.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
If a product is not the right fit, our return process is straightforward and backed by our return policy.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum.
